NLP

As a key propeller of Digital Transformation, IT Service Management is undergoing a significant evolution. Service and help desks are being greatly impacted
by NLP, chatbots and AI, and CSI and configuration, change and release management are being transformed by automation and DevOps. Join this Summit ……

With IT Service Management driving Digital Transformation at a significant pace, 2020 is set to see ITSM spend grow to $2.208 billion. As IT Service
Management embraces Digital Transformation and implements automation and AI-driven NLP and self-service tools, the industry is ushering in a new era. J……

The IT Service Management industry is expected to increase by 12.1% CAGR over the next three years, with the global ITSM software market alone forecast
to reach US$ 3124 million by 2024. Behind this growth, is the influence of automation, AI-driven NLP and self-service tools. But what impact are these techn……