Attend Summits on Help Desk
Achieve a more relevant help desk
Achieve a more relevant help desk
Service Desk Management
The service desk has reached a critical point in its development, with the increasing complexity of IT systems, the growing demands and expectations of
users and its move into a more customer-oriented phase. Faced with the increasing trend of individuals using their own mobile devices in the workplace, im…
Successful ITSM Strategies 2020
As a key propeller of Digital Transformation, IT Service Management is undergoing a significant evolution. Service and help desks are being greatly impacted
by NLP, chatbots and AI, and CSI and configuration, change and release management are being transformed by automation and DevOps. Join this Summit …